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on 29-08-2014 03:50 PM
They don't for example i sold the Sony Vaio genuine battery to some Indian in NSW. Battery was almost brand new i bought localy in the Perth for $120. he paid $40 for that battery with $18 shipping because i do not need it anymore
I fully refunded his $58 and i received the negative feed back i complain to eBay there is nothing wrong with battery because it was under warranty i brought it in the shop i bought it. Repport from shop says there is nothing wrong with battery comes back from Indian buyer from NSW with 5 cycles.
When i asked the ebay to remove the feedback i heard they are not able to remove it. They do not care that i had the statement from shop i boght it the battery they have their rules . Week after he tried to scam Chinese seller for same battery but not genuine.
To be honest if you have any evidence you can throw it in the bin eBay do not care about the repports.
Same with buyer what do not pay the item he can left you negative comment. Ebay CS tell you that you must open the unpaid case and he will get chance to pay it within 7 day. If no response you can close case like a unpaid and feedback will be removed but here it doesnt. Work, I'm fully agree with the sellers what left the ebay and selling the items 9.9% cheaper then here accepting paypal where buyer and seller have protection. That means is secure nobody can extort you with negative feedbacks and about the quality cares the highly skiled CS of your own company.
Same from China if i bought something here i had with item business card with webpage where to buy it cheaper, friendly CS not like here willing to fix any problem paypal buyer and seller protection. Objective solving of problem accepting evidence.
What support got sellers here for % they paid. I sold here items in total value of $10000 maybe 2% of all salles i did comparing other webpages until this system was hacked after hack it was really hard to sell anything here no wonder so many sellers left ebay and selling elsewhere and like a bonus they started to charge all sellers with shipping fees. If you re selling big devices what have over 5kg the freight is not cheap.