You can close an unpaid case after FOUR days, not 7. If a case is closed then any negative feedback should be removed, because no transaction has taken place. If it isn't, you keep ringing eBay until they remove it. 

Why is it every time someone gives a reply to someone and points out a few things they don't agree with, they get accused of working for eBay? Bit over it really. For the record, no I don't work for eBay, not that it's any of your business. Maybe I should, I'd probably get paid far more than what I do cutting people up for a living. Does eBay even have an office in Australia? Maybe if you looked at one of my listings, you'd see where I reside, then check google maps to see where it is. I highly doubt eBay would have an office in rural NSW.

If you're not prepared to read answers from other forum members without accusations, probably best you don't. You have been given answers to your questions, yet you keep repeating yourself. We know why you got negative feedback, it's up to you if you want to do anything to get them removed. Probably best not to stalk bad buyers on facebook too.