Have things changed in the past few months in regards to contacting eBay ?

I had a couple of listings removed due to some no-life eNarc having a cry to eBay over apparent "Keyword Spamming"...no big deal to me as I was attempting to advertise a Kincrome tool drawers that also fits upon both Kinchrome and Sidchrome tool cabinet bases. 

Anyway I re-worded the listing to make it perfectly clear to any eNarc's the cabinet fits both Kincrome & Sidchrome, HOWEVER before listing the items again wanted to contact eBay and check the listing complied with it's ten million or so policies. Any I couldn't find either "Live Chat", nor a "Phone Number" for eBay any longer, only email contact.

Is this correct and they only operate by email contact these days, or am I looking in the wrong area to find eBay's contact details?