hi guys, 

i saw there was an old message about this, but nothing lately. 

According to the wonderful new defect system i have 4 items as defects as not a described,

but when i run the report, i only get 2 items...

one the guy was unhappy with the item, but gave me glowing feedback (what the?)

and the other one of those was a cancelled transaction, where the buyer didn't even pay, so i put an buyer hasn't paid claim and closed it, even when the buyer didn't pay.... 

so i know and can see them, but what about the other 2? 

is the new system still wrong or am i missing something? 

Thanks in advance