Does the defective defect system apply to all eBay sites? I ask because my husband bought a t-shirt from Malaysia 2 weeks ago, which still hasn't been marked as posted. I have tried several times to contact the seller to no avail. If there are no replies by Monday, I will be opening up an INR case.

Normally DH checks feedback, but in this case he didn't and in the last month, this sellers has 12 INR negative feedbacks, most saying that the buyer believes the item was never posted, the other few just saying it never arrived and seller refused to reply to messages. They are all from different buyers.

Surely 12 negs in one month would be enough for action to be taken against them if they also have the defect system?? That was without the multiple neutrals that they have also received in the last month for various things.

Maybe there really is something in it when people talk about 'protected sellers'? What I don't get is, how do people become protected, when other people are completely shafted, purely because a well known person died?