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@jpamboris wrote:

Yes this was due to one item that i did not enough of. the movie Popeye it was with Robin Williams. The day he passed away and the week thereafter i sold more than 100 of them. I only had about 25 available. I was not using the inventory manager so i got burnt.

 

I have learned my lesson but it seems as though ebay does not allow for any mistakes or errors.

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While I don't necessarily agree with you getting a permanent suspension, it's a pity you couldn't have been a little more honest about what really happened.  This was no mistake or error on your part, it was a deliberate choice.

Robin Williams died on the 11th, which would have been the 12th in Australian time.

You sold one Popeye DVD on the 12th, then you did a brand new listing for 10 more, which sold out in less than three hours the same afternoon.

By this time you would have had no excuse for not knowing exactly how many you had left in stock, and that they would sell really fast, yet late on the 12th you did a brand new listing for 100 more, even though you only had about 25 in stock.  Forget stock management systems, you should have been able to physically see that you had nothing like that many in stock!

You sold 2 more late on the 12th, then you sold 60 on the 13th, and another 38 on the 14th.  Even if you didn't know how many you had left on the 12th when you did the listing, you should have known by the end of the 13th and pulled the listing, yet you chose to let it run in the hope that your customers would be willing to wait for new stock to arrive.

Not only did you very deliberately list a LOT more than you had in stock, this isn't the first time you've listed items not in stock.  You've got 2 green dots on your first few pages of feedback for items sold that couldn't be supplied, you've got four neutrals and 1 neg in the last year for the same thing.  How many others left false positives or didn't bother leaving feedback at all is anyone's guess.

Your previous history of listing items you don't have in stock means you've had ample time to learn from your mistakes when it comes to stock control, and you've had ample time to check your defects and know you were getting close to the limit.