Just called them one last time.

I advised them of these shill bidders and what they continue to do and are allowed to do it yet they shut my account down for some cancelled transactions. To my suprise, the response was, give us the user names and we will send it to our investigations team. I asked if i will be notified of the outcome, they said no due to privacy laws.

I asked them where these emails i sent more than 48 hours ago go. They advised it was the investigations team in the Philipines. Again, liaising with robots.