@dylan11235813 wrote:

The point I was trying to make is that it is not a level playing field and a chinese seller can easily counteract the effect of the defect system by uploading invalid tracking numbers.

 

I wasn;t commenting on the fact that the seller didn't actually do the wrong thing, they did, they could have done many things differently and because they where honest about it they got stung.


He didn't get stung "because he was honest about it".  He got stung "because he did the wrong thing"!  If he hadn't told people he didn't have it in stock he may have had a lot more defects!  He told them in order to save his own skin.

 

He still can't see that it was wrong and dishonest to list what he didn't have!  He found it "inconvenient" to relist if a listing ended because it sold out, so he preferred to list more than he had available.  Any inconvenience to buyers was never a consideration.

 

I sell on two IDs and I make sure my stock available accurately reflects my stock levels - because I care about my customers and I want them to be happy and come back for more.  It's easy enough to keep the stock figures accurate by updating as an item sells.

 

We all know most of the Chinese have no regard for the rules but if we support Australians who do the same thing then we can hardly complain about the Chinese.  I personally won't buy from anyone who has bad feedback for selling items they don't have in stock.  I would never know whether I'd receive them and it's just not worth the hassle/stress.

 

If a seller wants sales and good feedback, then it's time to put their buyers first and show them respect.  That means only listing what you have in stock, and making sure it's listed accurately.  It doesn't take much longer to do a good description than what it takes to do a lousy one.