@digital*ghost wrote:

Re: the seller with 96.3% FB...

 

5% of defects is the maximum eBay allow for a seller to have, that being 5% of total transactions - they clearly haven't reached that yet on the FB received.

 



But some defects have more sting than others (for some)

 

The cut and paste from site map as posted on a similar thread means that regardless of your overall defect count and seller status that you are skating on thin ice very quickly if you have relatively few paypal cases found in a buyers favour.
 
Cases closed without seller resolution

To meet our minimum standards, you can only have 2 transactions (or 0.3% of transactions) resulting in cases closed without seller resolution over the most recent evaluation period. The percentage requirement applies after the account has exceeded the maximum number of occurrences.