I think it it about time you went and planted yourself in a pot somewhere.  What a load of tripe.  

"The OP received 2968 selling feedback in the last year.  Even if you ignore the transactions he got no feedback for, 5% would be 148 defects.  If you add something on for the transactions that he got no feedback for, that would take the number of defects higher still, so he obviously already had a LOT of defects before the Popeye incident.

Just because OP didn't receive feedback for X amount of items, it is not up to you to assume they would have been negatives, and I think it is extremely presumtive of you to do so.