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on 13-09-2014 06:32 PM
@jpamboris wrote:
You are still not understanding! I manage my inventory outside of ebay and pay good money to do so. This means i do not use the ebay inventory tool as this to me would be double handling. So everything i have is listed and a large amount so i do not have to relist because i sold too many. I get emails telling me an item sold and i need to keep checking that the item is still listed.
I have done this for about 4 years without any issues and 95% of buyers are happy to wait. My feedback was 99.6, do you realise what this means? And on top of this, i was not selling 5 items per day like yourself so as your business grows it becomes more time consuming and more difficult to manage.
I would love to have the time to review every ebay policy that comes out, see how this affects me and take action but unfortunately i dont.
Do you really think it's okay to make false promises to customers about posting the next day, and then tell them AFTER they buy that they'll have to wait a week or so? Do you really think the 5% of buyers who aren't happy to wait don't matter? I'd be happy to wait if a seller was honest, but I suspect a lot of your customers would want to cancel simply because of your false advertising.
You have no idea how many items I sell a day. What I sell is a lot more work than grabbing a DVD and putting it in an envelope to post, but I still make time for proper inventory control - and for customer satisfaction. Oh, and for keeping up with the rules.
If you're selling on ebay then your inventory control needs to be relevant to ebay.