so the seller states in their description please ask questions, and again on the next line if you are unsure please ask questions....however when I attempt to I get this

" We're sorry we couldn't find an answer for you. Unfortunately, this seller is not able to respond to your question. We suggest reviewing the item again to see if your answer is in the seller's listing."    

so it seems I cannot contact them to enquire about their item, what an earth is this about?!!