@jpamboris wrote:
ok and it is still very good.

I accept that . . . . but if you are calling eBay to try to get the decision overturned on the basis that you are a long term member you have probably been reminding them about your 99.6% feedback and if you also state that it is "99.6% for >12000 transactions" all you are doing is showing that despite your years of experience you don't understand how feedback % is calculated.

 

That is the reason I brought it up. 

 

Good luck with this situation you find yourself in.