@onekiwi0 wrote:so the seller states in their description please ask questions, and again on the next line if you are unsure please ask questions....however when I attempt to I get this
" We're sorry we couldn't find an answer for you. Unfortunately, this seller is not able to respond to your question. We suggest reviewing the item again to see if your answer is in the seller's listing."
so it seems I cannot contact them to enquire about their item, what an earth is this about?!!
Then there's the seller I struck recently who also encouraged buyers to ask questions, so I did and it went through OK. The seller however didn't answer. Tried again....no luck. So (naturally) no purchase either. Perhaps some sellers should amend their listings to say: "We encourage buyers to ask questions....but we may not bother to actually answer them." 
The automatic 5 stars for communication doesn't seem to bear any resemblance to whether there has been communication or not. I've seen automatic stars for communication in instances where there's been none...and where there has been extensive discussions between myself and a seller. The reverse also applies - I can award stars where there's no communication or lots. It seems to be a lottery. I don't know under what circumstances the option to give stars is disabled, but when I see lines of messages between myself and a seller (all with good outcomes and a definite 5 stars from me) yet apparently there was no communication (!!), it's rather bizarre.
