@bigbrickshop wrote:
@k1ooo-slr-sales wrote:
Some sellers do not answer questions because they can get auto 5 stars for communication if there is no two-way communication between the seller and the buyer.
Are you sure that's correct? I think if a buyer asks a question the auto 5 stars is disabled, whether the seller answers or not. The seller would be pretty stupid not to answer because that would only result in a lower Communication DSR.
On the US site, sellers have the option to block all messages from all members, it's only if the member buys something from them that messages become possible.
I imagine it's more for high volume sellers who would otherwise have to field hundreds of questions a day from people who may or may not buy - they probably lose some sales, but the tradeoff is likely that they also don't have to pay someone a full-time wage to answer questions from people who don't buy, IYKWIM.
