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@2011.narelle wrote:

Starting this month,the U.S has the  No Hassles Refund system where eBay refunds after sending the buyer a postage label to post the item back to the seller,then they bill the seller for return postage at eBay rates.

 

With every U.S listing except for car sales,there is the eBay banner on the listing with something about money back guarantee & you have no choice even if your listing states no refunds.

Yes that is the U.S but we will probably get it next & PayPal probably want access to bank accounts to refund buyers if the seller transfers the $ out of their PayPal account.

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If this No Hassles Refunds was introduced into Australia, that would be the end for me on ebay. I sell mainly women's clothes, the greatest number of them are secondhand. I don't have anything to replace them with as they are all one-offs, and I can imagine the returns because something doesn't fit (although I always provide measurments in my listings) or the colour isnt right, or it doesn't suit or some other lame excuse. What happens if a buyer buys a secondhand item, wears and then washes it and wants to return it? The mind boggles....