Shipping to wrong address
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on 20-09-2014 08:46 AM
Just looking for some advice and comment...
I shipped an item to the address that Paypal provided. After i had marked the item as sent, the buyer advised by email that he had made a mistake and left his old address on ebay and paypal!
Now, a month later he leaves me neutral feedback with a comment suggesting it was my fault! I might well have refunded him if he had of had the decency to ask. I will reply stating the facts and will certainly block him but would we all consider this grounds for complaining to ebay?
Gee, if I was so stupid as to provide a wrong address as a buyer I would not blame the seller! I suppose I should be grateful he did not leave me negative feedback.
Thanks
I shipped an item to the address that Paypal provided. After i had marked the item as sent, the buyer advised by email that he had made a mistake and left his old address on ebay and paypal!
Now, a month later he leaves me neutral feedback with a comment suggesting it was my fault! I might well have refunded him if he had of had the decency to ask. I will reply stating the facts and will certainly block him but would we all consider this grounds for complaining to ebay?
Gee, if I was so stupid as to provide a wrong address as a buyer I would not blame the seller! I suppose I should be grateful he did not leave me negative feedback.
Thanks