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@clarry100 wrote:

 

 

If this is the case then your buyer will be covered for money back from PayPal and you will not be out of pocket either.

Your buyer should raise an INR (Item Not Received) claim with PayPal to get their money back.

 

 

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Buyer protection is void if the seller has proof of postage, so in most circumstances PayPal will not refund the buyer if POP is established.