@cmcoins2000 wrote:eBay do not want Sellers.
They only want Buyers.
I have personally concluded that eBay would prefer buyers to trust eBay over the sellers that populate the site. In a twisted way, this makes some sort of sense (but just to be clear, making sense doesn't mean it's a good idea).
They actively seek to minimise the number of sellers who qualify for eBay's stamp of approval. Now, you would think that their selling recommendations, their effort to get sellers to follow them all etc, would be geared towards giving as many sellers as possible the big eBay badge of approval, but they have admitted that the defect policy is specifically aimed at reducing the number of sellers who qualify for TRS and premium service badging.
Why? Most people have taken that to mean that they'll have less sellers who qualify for the TRS discounts availble, but that's exclusively in the US as far as I know and I'm sure there's at least one person at eBay who is smart enough to realise that if you're concerned about access to discounted fees, you just end the discounts, or implement other criteria for qualifying for them that doesn't compromise a seller's standing on eBay.
So, what possible reason is there for reducing the percentage of sellers who get TRS when if they increased it instead (which could be done by positively and actively encouraging good selling practices), they could make claims like "home to the best sellers around the world - our buyers agree" etc etc. But they don't, they introduce the money back guarantee and market it - in a nutshell - as "if/when something goes wrong, we'll cover you".
Near as I can tell, they're not necessarily looking just for big sellers, but have accepted a big turnover of sellers, and in the face of that, are attempting to maintain buyer loyalty to eBay.
