We have received an order from a new buyer with ZERO feedback and who just joined ebay today.

They did all the right things and paid straight away. No worries there!

Problem is their postal address is missing the street name. It just has a number (23) and that's it.

Suburb and postcode is correct in Melbourne.

I have tried contacting them thru ebay messaging but no response.

I tried sending an email to the email address given in paypal but it got rejected with a delivery failure so that appears to be invalid.

We can't send the item to the paypal address as it will certainly not get there and will just return to us as undelivered.

If they never answer any thoughts on how we get around this one?