I'm guessing that maybe they've broken some links with all the updates in the help pages lately. Or it's just your typical day at eBay - mazes that lead everywhere and nowhere at the same time.

I'm a little too chicken to test the links on any of my accounts, as knowing my luck it'll close everything up without asking me to confirm anything.  So the next best last thing I can suggest is to try CS and see if they can do anything.