When a buyer doesn't receive an item

If a buyer doesn't receive an item, the buyer needs to report that they didn't receive the item by contacting the seller from My eBay. The seller should address the buyer's concern and provide updates on the delivery of the item, tracking information, or a refund.

If the buyer isn't happy with the seller's response or doesn't receive a response, the buyer can ask us to step in and help.

If asked to step in and help, we review the information provided by the buyer and seller for evidence of successful on-time delivery to the buyer's address. We require proof of signature to confirm delivery for items with a total cost of $750 or more.

The point I was making Clarry is contained in the above.  As said in my earlier post, Proof of Delivery has previously been accepted as having lodged at AP.  From 1.11 it is to the buyer's address.

Which would mean the large letter sellers are going to have to find a strategy around this.  Otherwise it is a case of the buyer's word against the seller's.  

And we all know which way eBay would go.