Re: Does eBay 'play' with our DSRs?

For a second time I have had someone give me a less than perfect Postage Time star rating after a long weekend. The first time it happened I emailed the customer and asked her if she had been unhappy with the time it took for her parcel to reach her. She said 'no' and added that she hadn't given me a reduced rating for Postage Time.

 

Now again, today, the same thing has happened. Interestingly, on both occasions the buyer had purchased the item on a long weekend with Monday being a holiday.

 

Call me crazy but I suspect that eBay's little robot, Cassini?, goes looking for slow postage times (and other things to ding too) without taking into account dates, times, holidays or anything else. All it sees is a number of days expire between purchase and postage and WHAM!!! that's enough. Good God don't we have enough to cope with without this kind of foolishness?

 

What's the use of busting your b**tt to be a great seller when none of us really stand a chance with the way things are going 😞