Thanks PJ, i will be getting rid of it soon. Have tried but mixed success, I think Auctiva have made it extremely difficult to remove. Will be phoning them. But this is about a different programme, this is a rewards programme where you reward the customer for buying, paying them back 3 - 5% of the purchase price when they sign up, they also receive emails re our site, ( that is one of the things that worries me),  costs $3.95 per month but they reckon repeat sales from those customers will increase 300% etc,etc,etc......just wondering if anyone has tried it yet?