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@cq_tech wrote:
I don't really see a problem, Helen. If eBay intend thumbing their noses at, and breaching Australian Consumer Law, I have no doubt whatsoever that the ACCC will step in and put a stop to it very quickly indeed. They're not the toothless tiger that so many people seem to believe they are and when our laws are being broken as blatantly as eBay are attempting, they're going to discover just how much power and authority the ACCC really has.

Unfortunately, the DSRs are a completely different matter and all we can hope is that doing our best as sellers will be good enough to allow us to continue as such. Our buyers really do have our fate in their hands.

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Think it has a lot to do with the number of complaints the ACCC receive - same as Fair Trading.

Had an instance where I had some electrical work done - 2 power points replaced, 1 dicky switch in a mounting of 3 switches & the 'tech' told me the 2 'light power switches' in the mains should be 'Protected Power'.

Had the 3 items done to the tune of (Pensioner Rates) $914.70.

Got up off the floor - was the only one at home at the time - paid the account - then sat & thought.

Emailed the company for the License No. for the 'Tech' - received a copy of the Company License - not good enough says I - all electrical & plumbing need a license.

Waited a week or so & was sent a copy of the 'Tech's' License - dated would you believe a week or so after the job was done - which shower did they think.

To make a long story short took it to Fair Trading - they sent me to NCAT - total was refunded even before NCAT happened.

The guy I dealt with from Fair Trading asked if he could come look at the job - sure be my guest.

He then proceeded to ask if I would stand up in court - decidedly - was told they note the number of complaints received - sadly not many bother just wear it.

This lot - it came out later simply changed the name of the company in the yellow pages every year.

Even took them to Work Cover - as I was told by the CEO - hello - they had approx 60 - 80 'technicians' ie. contractors - the question being if they earnt 80% of their annual income from the same source - they were considered employees.

Also Fair Work - if they are indeed employees they are entitled to - holiday pay, super, sick days etc etc.

I actually had a thank you from both and the assurance they were being investigated - thoroughly.

Heavens - that is long winded - Sorry.