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@cmcoins2000 wrote:

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@digital*ghost wrote:

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What I'm really trying to understand is whether or not there is something to dispute at a different level here on eBay and with their Money Back Guarantee T&Cs. I figure the best way to do that is not just by knowing what the legal rights and obligations of the seller may be, but what (I suppose in a nutshell) what eBay can get away with legally, or how. That is, rather than the "you can't make me" approach, but the "why do you think you can?" approach. 

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Well, that is it in a nutshell isn't it.

'Why do you think you can' .

So far it remains to be tested - the policies have to be 'logical' as well as 'legal'.

And we all know they are neither.

Was interested in the Post yesterday of PayPal giving a buyer 10 days to return the item to the seller with tracking.

The question is even if the buyer posts the item on the 9th day - the seller at that time has not even received the item back in any sort of condition or at all  - PayPal can close the case.

This also begs the question as I said previously:

All parcels now have tracking.

A buyer packs & sends a parcel with tracking.

The tracking number - with no address - just the tracking number as asked for is supplied to PayPal.

It is shown to be a valid tracking number.

The address on the parcel could be Auntie's - from where the buyer can pick up 'a parcel' in their own good time.

Doesn't this seem a little skewed.

 

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Yes, but a tracking number alone is not supposed to be acceptable proof of postage. 

And if PayPal do grant a buyer a refund in those kinds of circumstances, the decision could very easily be appealed / overturned. I know that's not ideal, but if PayPal want to be fools, more often than not, they can be made to do it with their own money.

eBay, on the other hand, are fools with everyone's money. 😞