I am not sure about calling ebay. I got more depressed after calling ebay for a feedback removal.

I sold this monitor of mine to a friend and forgot to take down the ebay listing. I apologised and refunded the buyer as soon as I realised the mistake. Guess what, the buyer kept asking for some compensation because he now missed the ebay 15% discount offered on ebay's 15th birthday, which has nothing to do with me.

The buyer was clearly trying to extort money from me. After a while the buyer gave up and left negative feedback.

I reported the buyer, got a response saying the buyer did the right thing, and "the buyer was even trying to solve the problem" by extorting me...

I rang ebay's number, the call went to an overseas call centre and the lady over the phone was all defending the buyer and in the end i gave up...

It's a culture, ebay created and paypal enforced.