On occasions I have had to cancel the postage paid through Ebay, either because I couldn't print the label within 24 hrs due to printer problems or had to change the postage paid, and cannot understand why a refund takes 25 days, or for that matter longer. In some cases I have had to wait 6 weeks. This is ridiculous. In all cases it means I have to pay twice for shipping as the refund, actually the credit, because it is not refunded only credited, is not processed before I am invoiced for the month, thus making me actually pay twice then wait to get credited. I have now been waiting 27 days for a credit. Think I'll go back to using Click and Send, it costs slightly more but any issues are promptly fixed within 5 days including refunds.