First time my ink had run out on the printer (thanks kids for not telling me), and my new cartridge didn't arrive for a couple of days, therefore had to cancel the original postage and buy another one. The next one, I had to reprint a label that was lost. As it was past the 24hrs to reprint I had to cancel that original postage and then purchase another label. So have paid for 4 lots of postage in one billing cycle and the credits weren't put through until the next billing cycle, so even though the credits come through I still actually paid double in the first invoice. Third one, whole transaction was cancelled, requested a credit on postage, was told 25 days, took 6 weeks.

As for the 25 days to wait, surely if you reprint a label to the same address for the same item number they should be able to cancel it within a more reasonable time frame as.you can't use it for anything else, which is why I don't see that it takes that long.

After making a query with eBay I was told I was already credited and to check my account. Low and behold, no credit. Then I have to contact them again stating this and they tell they have put in a request but this will take up to 25 days. I'd already waited 3 weeks and I'm suppose to wait up to another 25 days,