Viewing Full Feedback Ratings?

Hi, I'm wondering how to view the full feedback ratings from buyers eg: postage time/fees, item described as etc. A buyer has recently given me good feedback but has rated me poorly in the star ratings section, and I would like to know who it is so I can make a complaint within ebay, or at the very least block them. I hope I am just missing something as I think the seller is entitled to see the full feedback ratings, as it seems someone could just hit the positive feedback button, leave a nice comment, and then rate you 1 out of 5 in all other relevant departments, and you may never know who it was. Very strange.