@judy, I don't check that often to be honest, I just feel that it has happened recently as I never noticed it before. I have narrowed it down to my last 3 buyers with 1 of them the most likely who complained about a late item before Christmas(not my fault, I posted it nearly 3 weeks previously) and received it the day after Boxing day. But this buyer eventually left me a great (green/message) feedback and never mentioned any problem. I have never received poor feedback form anyone as yet so It could be any of the 15 or so peeps who left feedback, which brings me back to my original gripe about not knowing who's leaving what ratings behind.