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@teabrush wrote:

After having a recent PayPal dispute/case ruled in my favour, I've been trying to have the buyer’s negative feedback (dots) removed and my rating % restored.

 

So, before I move on from this, I’m keen to check with everyone if this is what can be expected from eBay – and, not to waste any more time pursuing this?

 

Advice much appreciated. Thanks

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If you have got the time to 'waste' (and it may not really be a waste), then yes, be persistent. As suggested below, include the link to their own policy in your reply which states that feedback can be removed in your situation i.e. winning the Paypal dispute.

You might want to check out the thread I started recently regarding my situation (positive feedback but low DSRs), where sheer persistence paid off.