I sent an item recently and tracking showed processing through Aust Post facility at Villawood NSW then next day - Delivered Villawood NSW thing is buyer lived in Penrith NSW so that (which is a common occurence) could be a point of argument in getting a refund approved in those cases. Tracking number info has a long way to go! It's only as good as the Aust Post employees that swipe the barcode as it passes through the system. I've had items go through that only ever show lodgement & nothing more..... crazy! LOL many stories & many arguments over tracking numbers! never with buyers with Aust Post!