I have just got off the phone to ebay customer service about the free relistings. I am crossed off for them, as have sold over 100 items. They are only supposed to be for casual sellers. Even if I do not sell anything for months, they will not appear as it goes back from when you started on ebay. The question of closing this ebay to a new one will not work either according to ebay customer service, as they have ways of knowing it is still me! Opening one in another familys name will not work either if from the same computer I was advised, so no way around it.