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on 27-10-2014 07:57 PM
@thefunkystork wrote:Hi Digital Ghost
Thank you so much what a great reply. I will definatly take your advice. Thank you for being so thorough, do I say the stock is in Australia? (Its in my spare room) or that Im an Australian seller? I would hate to offend a potential customer, but I do want my inventry to move. I have more summer stock coming. I really appreciate your advice and will get to work tonight.
Kind regards
Glad I could help, even if just a little 🙂
Regarding what to say about item location, I would probably just have something like "in stock and ready to ship for quick post within Australia" or similar (I would, however, recommend having a handling time of around 2 business days, even if you intend to post the same or next day - that's a personal preference, really [I run a store on another eBay ID], but the advantage in doing it that way is that it makes eBay's delivery estimates a bit more realistic, so you reduce the instances of people expecting items to arrive in just a couple of days when they are in a regional location).
I'd also recommend expanding a little on your return policy - some conditions for return are especially advisable, even if they seem like they should be a given or common sense. If you make returns unconditional, it's a lot harder to say no to someone who may have bought something for a one-off event and then decides to see if they can return it (not trying to scare you off, just making sure you have some things in place that are fair to you and your buyers - the most important one being that items must be in the same new condition as when sent in order to be eligible for a change of mind return).