Totally agree, having only just sold our third item on Ebay & now our PP account is frozen ! Why the buyer totally ignored the pay cash on pick up only in the listing. We have a verified PP account the buyer does not have to, why dont buyers have to verify their accounts ??? We have have to upload all of our personal details to a foreign owned company less sending in our DNA they have now got bank details, drivers licences, medicare and passports. The buyer was told it was cash on pick up only and now I can't refund their payment because the account is frozen and of course the buyer does not believe this, but they only buy and dont have a US verified account and have never have had to gone through what sellers do.   So sellers beware as PP have now introduced to 180 days the time a buyer can lodge a dispute against you. Aust Goverment needs to look into how this comany is run.