Thank you for the great advice it was along the lines of what i was thinking why should i let them get away with it.... 


@almighty_auctions wrote:

I am in need of some advice and help ... I had a buyer purchase 49 items of me on the 5th of october in which i sent a combined invoice which gave him access to make payment via bank deposit or paypal.on the 12th October i had not heard a whisper out of the buyer so i contacted the buyer to find out what was going on ...

 

2 days later on the 14th i get a response to contact someone on there mobile / or email address so i contacted via sms in which was asked to email the bank details through and told payment would be made on friday 17th october .... I tried emailing bank details through to the email address i was given only to have that email bounce back I contacted again via sms in which i was given another email address on Sunday the 19th Oct to email them through ( this one did not bounce back )

 

On Tues the 21st Oct I contacted via sms to see if details had gone through to which i got a reply saying i didnt have access to internet for 2 days and nothing had gone though ... also stated i can pay you quicker i have access to the ebay account and could i send a message to the users account ...I then told this person via sms what do you mean send a message if you have access to the account i have already sent a invoivce and its not up to me to keep chasing around for payment .... now checkout was completed on ebay back on friday the 17th which has shown even when i click on order details i can see that it gave them my bank details .... I

 

contacted the buyer again on the 27th October saying I am still waiting on payment and there was no word from the buyer after this until yesterday the 30th October when i opened up a unpaid item dispute against the 49 items that where purchased back on the 5th October so i gave ample time to pay and funny enough i get a message within hours of opening the dispute the user of the account said i have gone back through her emails and there is no bank details showing to make payment and if i cancel the transaction i will get a refund of the fees i had already paid associated with the sale I have contacted eBay about this sale and they have told me to contact you to cancel the sale. 

 

So this is my dilemma what would you do as a seller if this happened to you .... Ithese items have already been madeand i  do not think its fair to cancel the transaction after all this time and the buyer just gets away with whatever,,, however as a seller if i force the sale i then risk them leaving me negatice feedback 

 

The buyer is a experianced buyer on ebay so would have well known bank details showed on completion of checkout which was done the 17th October