The Money Back Guarantee only applies when buyers pay using one of the "safer payment methods", it does not apply for cash or bank deposit payments.
Buyers cannot make a claim under the Money Back Guarantee for Item Not Received on pickup items.
Not covered | Buyer's remorse or any reason other than not receiving an item or receiving an item that isn't as described in the listing (see the seller's return policy for return options). Items damaged during pick-up or postage or not delivered when the buyer arranges pick-up or delivery of the item (for instance, the buyer arranges freight).
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http://pages.ebay.com.au/help/policies/money-back-guarantee.html
I can't find anything about claiming Not as Described for pickup items.
