He said that the shipping paperwork had the correct details and the invoice listed the item as a poster. Funny, because I listed the item as "printed matter".

The Christmas Card was from Genfac plastics - goodness knows what that is all about.

There is no way the labels could have been switched. The labels I use cannot be removed without damaging them. I used a mailing tube to send the poster so no chance a clock could have been in the package.

I'm going to do some further checking tomorrow.