I just had a phone call from someone proporting to be from eBay trying to guide me through the site so that I am "best prepared for the peak selling period". They obviously hadn't done their research as christmas is my quitest time of the year. We sell kids party stuff and the budget for my items is small at that time of year. Suits me as I get a break.  My first question to the person who called me was " how do I know you are calling from eBay and are not a scammer". They were unable to answer that question. I'm fairly confident that the call was from eBay but you would have thought that as the bastions of trust and safety eBay would bother to equip their out bound callers with the tools to answer this fairly basic questions.  More double standards.  It's pretty easy to replicate that call if you are a scammer and build in one or two questions to get the less wary to give information away. Getting store phone numbers is not hard and the persons justification for knowing my account was she could see my user ID and listings. Well here's the news so can billions of other people!

What's my point? That a call like this proves further to me that eBay do not give one damn about sellers and are quite happy for them to take inbound calls from persons unable to identify them selves as long as they are making more money. Another spectacular eBay fail.