Hi All,

There are other postcode problems besides spelling mistakes and the State defaulting to the wrong one - both of these can be fixed by the seller.

The BIG problem is that some postcodes are just completely missing, even though they appear in Aust Post postcode search. I have written a number of emails asking for this to be fixed - apparently its been a problem for a long time.

The only solutions that C&S have when the postcode is missing are:
1. Send it by parcel post (more expensive/no tracking/not what was offered on the listing)

2. Search by the postcode and substitute the missing suburb with one that appears on the C&S list. This solution offered by C&S amazed me - you are changing the address all together, it invalidates Paypal protection, and is not the address the Buyer supplied.

If anyone else experiences the utter frustration with missing postcodes, it would be beneficial to put something in writing to C&S customer service, otherwise its never going to be fixed.

Prue