How ignorant is ebay's customer support ??
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08-11-2014 10:49 AM - edited 08-11-2014 10:52 AM
Did they actually receive any training beforehand?
I'm a seller myself so I understand how ebay works, but I don't think they, who actualy work for ebay, have *ANY* idea.
This morning my boss asked me to purchase something on ebay for him; about $1300 worth of items.
I purchased them using my ebay account, but paid with his credit card; then I found the payment was pending.
Since he needs those products urgently, I had to call ebay to see if there is any possiblity to speed it up.
Then, that lady over phone says:
" As it says here, seller must have a verified paypal account to receive payment successfully."
" Please contact seller and ask them to verifiy their account."
Riiiiiiiiiiiiiiiight; you are saying, the seller, who has 100k+ feedbacks, and a top-rated badge, doesn't have a verified paypal account....
Where the heck is your common sense lady??
How did you even get this job in the first place??
grrrrrrr................ no wonder ebay is going downhill.