I never buy from the good guys most the time their sales people have no idea what they are talking about especially when it comes to computers. I overheard a sales person in one of their stores telling a customer that they couldn't replace a 2.0 USB drive to a 3.0 USB drive and they would have to buy a new laptop even though they only had bought it 3 months earlier from them. I saw the look on their faces and quickly jumped in telling them I had just done that, as I accidently damaged one of 2.0 USB drives and had it fixed and upgraded it to a 3.0 USB drive and told the salesperson they where wrong and it only cost me $60. I gave them a spare card to my Mr Computer Fix It Man and told them to talk to him before they did anything. The were most grateful however the sales person wasn't happy with me, however what I went in there for was $30 more than it was at another place so I left.

If you do your homework about what you want to buy your better off buying from a small seller, the item is usually cheaper and better quality but you must do your homework so you know what you are getting.

I saved over $1000 on my gaming laptop just because I did my homework and got it from a smaller seller who had customised options for me so I could choose exactly what I wanted. Good Guys wanted an extra $1200 for what I got, out of all the big businesses officeworks was the closest offering me exactly the same for an extra $949. Oh and my gaming laptop is a Toshbia (Qosmio model) a brand name everyone has heard of. And the seller was brilliant answered every question I had, I even referred him to my brother and sister in law and they too were extremely happy with him and saved $300 on a basic laptop for themselves. Yes brand new laptops!