Well, that really sucks rotten eggs, doesn't it? I'm all out of ideas! Have you tried listing on your phone? I'm clutching at straws now. Even though I'm not having the same issues, I am really feeling your frustration.

I would keep ringing them....and ringing them.....and ringing them. Maybe talk to a supervisor for what that's worth.

Have you tried asking on the US forums? I just noticed you are in the US and your selling pages might be set up different to ours in Aus. You could find that others in the States are having the same issues, that we're not seeing here across the pond.

Love your mineral specimens! I collect minerals. I could see some of those ones on my bookcase!