Yep .... 4 more neg's for item not recieved.

I have been selling on Ebay for 11yrs and have never been treated this way before.

I have never been rude to anyone, let alone extremely rude.

How can I been rude to someone when there has been no communication, therefore, how can I refuse a refund.

The items were purchased on the 1st October.  

I recieved an email from paypal saying the buyer tried to open a dispute but  they were told they hadn't filed within the required timeframe.

I checked my feedback and wham...they lashed out on me.

I have contacted ebay about this and my previous neg and they said there is nothng they can do basically.

I have contacted the buyer and was still pleasant and helpful. No response yet.

I am working on building up my business on Etsy and quicksales. I've had enough of this place and the new rules that can allow this sort of thing to happen. 

Not happy