@judew79 wrote:

They dont like it when you show them the maths, I was hung up on: Here is the maths.... 9.9% of 243 is $24.07

Yet I was charged $43 in fees.

 

I use the free insertion, I don't use subtitles or anything else that will incure any additional charges, I try and keep the fees as low as possible. Yet they can not give me an answers as to why I had to pay nearly $20 more.


Jude, 9.9% of 243 may be 24.07, but does that 243 include the amount you charged the buyer for postage, or is it just your total raw sales amount?  FVF is charged at 9.9% on BOTH.  So add your postage charges, then caculate the 9.9% on the total and you are probably coming close to what you were charged. 

 

Another thing to cosider is whether you used Ebay postage lbels at all, these are charrged to your account as well.

Cheers,

Penny