If your responses here are any indication of how you communicated to the buyer,then i do believe they did feel they were poorly treated by you.An aggressive overreaction on your part & unpleasant customer service.You can't bully everyone without it coming back to bite you along the line in negs or DSR.

eBay will not remove it as it is the buyer's opinion & i think they are entitled to it.

You may continue to prove the point by yelling at me since i don't agree with you

Posters here are not taking sides,they are giving an opinion that you might want to think about.

However i see that you are too obstinate to ever think that everyone else may be right or that you may be wrong.

I would annoy me no end to have to deal with you.