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on 14-12-2014 05:03 PM
OK thanks from me too.
I also had trouble getting past the little arrow but once I found which one you meant then I was able to get the report.
All it shows tho is the item No. & transaction ID and the date. It does not give a buyer ID against it.
But you can deduce that by sifting thru your orders on that date and figure out who was the buyer who dinged your stars.
We have one at the moment who left us glowing POS FB but has left a 1, 2 or 3 star rating for as described. Going by the FB she seemed to be extrememly happy so perhaps it was an erroneous mouse click.
I'm thinking I might contact her in the nicest possible way and ask about this one.
If I can get the buyer, thru messages, to admit she made an error then I might have a chance to have the defect removed.