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@cq_tech wrote:

I do blame the buyer as it happens, because the item was brand new in its box.

 

How could it be anything but exactly as described, and therefore worth 5 stars?

 

Did you also know that eBay don't warn the buyer that giving a 3 triggers a defect?

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Gosh let me count the ways how a brand new in box item may be assessed as less than 5 stars by a buyer:

- Item description of goods missing information (ie Made in China - when buyer assumes product is Australian Made)

- Item description of goods contains subtle or explicit misleading information

- Quality of item unclear or misleading in description

- Photos of item - poor quality - particularly when close ups when are relevant to goods, not enough photos (important details not shown in photos)

- Item specifics missing

- Photos or description do not adequately potray dimensions of item

- Color difference between on-screen display and actual item

etc etc etc the list could go on and on and on .......

Buyers perceptions vary considerably -  that is fact - does not make them malicious, or less intelligent or anything, buyers expectations just differ.  

I have left 3s myself in the past for new in box goods that were poor in quality and were "talked up" in the descriptions and photos with glossy product shots, that did not reveal inferior aspects of manufacture and quality.

Lol 5 stars for new in box CQ