Another lovely customer, as most of them are    Mine was lovely like that too & did offer to contact eBay, but I didn't want to put her to any inconvenience and so said I thought our messages would be sufficient (as they should have been).  Hopefully in your case, the Buyer emailing and telephoning might ensure it is corrected & quickly !

All the best with it - and definitely keep us posted.

That said - how sad is it that eBays Defective system spoils the overall experience for Buyers & Sellers alike all in one transaction  ?!  What a joke !